At Buying Buy, customer satisfaction is our top priority. We understand that sometimes you may need to cancel an order. Please read our policy below:
1. Order Cancellation by Customer You may cancel your order within 12 hours of placing it, provided the order has not yet been processed or shipped. To request a cancellation, please contact us immediately:
- Email: help@buyingbuy.com
- Phone: +1 719 658 4552
2. Orders Already Shipped Once an order has been processed or shipped, it cannot be cancelled. In such cases, you may follow our Return Policy once the item is delivered.
3. Order Cancellation by Buying Buy We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, you will be notified immediately, and a full refund will be processed.
4. Refund for Cancelled Orders If your order is successfully cancelled before shipping, a full refund will be issued.
- Refunds are processed within 7 business days.
- The credit will automatically be applied to your original payment method.
5. Contact Us For cancellation requests, please contact:
- Business Name: Buying Buy
- Email: help@buyingbuy.com
- Phone: +1 719 658 4552
- Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (MST)